The hotel industry is always looking for ways to improve customer experience and enhance the guest experience.
One of those potential solutions is Mobile Cloud Printing.
Mobile Cloud Printing enables guests to print documents from any device to a designated printer on-property without being physically connected.
As more hotel guests travel with their laptops and mobile devices, having access to reliable and secure mobile printing is a necessary hotel service.(more…)
To say we live in unprecedented times is an understatement. The hospitality sector had to pivot quickly in 2020 and 2021 to adapt to the needs of a pandemic-stricken world. Thankfully, technology was there to provide the support needed for many businesses in the industry.
In 2022, we saw a surge in technology investments that helped hotels find new ways to streamline operations, reduce costs, and increase guest satisfaction.
As we head into 2023, we're looking forward to not only advancements in technology but also, for us, continuing to build our customer relationships. Our devotion to support and service for our clients goes beyond trends.
Here are a few key takeaways from what we learned in 2022 and what we're looking forward to in 2023.(more…)
As a hotel owner or manager, you understand better than anyone the importance of providing an exceptional customer experience. But what happens when one of your key vendors lets you down?
Unfortunately, it's all too familiar for hoteliers to deal with shoddy support from their tech vendors.
Whether it's long wait times for customer service, unresponsive email support, or a total lack of phone support, inadequate vendor support can seriously impact your business.
With some insight from account executive, Juanita Andrade, let's dive into the hotel tech support nightmare and explore why it's crucial to get the right tech company behind you.(more…)
The hospitality industry is ever-changing and evolving. To keep up with the times, hotels must meet the demands of their guests with modern services and amenities. One such service that is becoming increasingly popular is a hotel digital concierge.
A digital concierge is a software application designed to help hotel guests with various needs and tasks while taking pressure off front desk staff - an essential benefit while many properties struggle with staff shortages.
With an all-inclusive digital concierge, your hotel guests will have fingertip access to local events, establishments, and restaurants. This interactive display provides on-demand information that is perfect for self-serve service.(more…)
Ensure Your Guests Always Come First
We live in a world where hospitality technology is constantly changing and evolving. And yet, one thing remains the same for all our advancements: the importance of building relationships.
As a hotel owner or manager, of course, you focus on your guests' experience. They expect your hotel will have all the latest technological advancements while also receiving the human touch of a traditional hospitality experience.
But what about your experience with your technology vendors? Shouldn't you have the same experience?(more…)
New York, NY, November 16, 2021: Leading ID scanner solution provider TTI Technologies announced their exclusive partnership with aavgo, the world's first contactless, human-assisted Virtual Front Desk. Together, TTI Technologies and aavgo have constructed the world's simplest identification virtual check-in process for hotels in an effort to combat identity theft, increase security in customer support, and improve overall efficiency.
The hotel’s business center has entered a new age.
Today, business travelers and even tourists expect something above and beyond small, multi-purpose meeting rooms off the hotel lobby equipped with desktop computers and printers. Driven by consumer desires for new experiences, there's a need to integrate traditional business center services with cutting-edge technologies.
The rise of the on-demand, instant gratification economy means guests want to curate their hotel experience. So if you want to enhance guest experiences, your business center must double up as a digital concierge.
A hotel's business center is a great resource for guests looking to get some work done while away from the office. But did you know that the business center can also double as the concierge?
In Expedia's 2022 Travel Trends report, the appetite for travel is more significant than ever. As borders continue to open and travelers have saved up money ready to spend, two-thirds of Americans are planning significant trips over the next year. As a hotelier preparing for the influx, it's essential to have proper passport and ID Scanner solutions to ensure your guests' safety and security while also improving internal efficiencies to streamline the check-in process. The right ID scanner system will help!
This blog post will discuss the growing importance of ID scanner systems for hotels and how working with the right technology partner can streamline operations.(more…)
TTI Technologies has built a solid foundation with talented team members who work in harmony to obtain powerful goals. With a team committed to providing value-added services and a leading-edge approach, TTI is able to assist customers with all of their needs.
Each day, the team members of TTI Technologies arrive at work focused and ready to provide world-class support. The company has a family-oriented culture that is built on mutual respect. This supportive environment helps everyone succeed.
This month, we would like to introduce you to some of the key members of our team who make TTI the great company it is today.
Business centers can be a great way for hotels to produce some extra profits. Hotels can bring in new guests and keep current guests happy by offering free business center usage.