July 8, 2024
Chargebacks are Draining Hotel Revenues - Here’s How to Stop Them

Chargebacks are a widespread problem in the travel industry.  Hotel chargebacks, a frequent yet often underestimated issue, can significantly impact a hotel's financial health. A chargeback occurs when a guest disputes a charge with their credit card company, leading to a payment reversal.   They are particularly prevalent in hotels, where the nature of transactions and […]

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April 17, 2024
From Computers to Concierges: How Technology is Shaping the Future of Hotel Guest Services

The landscape of a property's amenities has witnessed a remarkable evolution, particularly in the hotel business center.  Once defined as separate spaces equipped with basic office tools like computers and printers, hotel business centers are transforming into multifunctional concierge centers. This evolution reflects a broader change in guest expectations and technological advancements. 

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March 12, 2024
Hotel Business Centers: Answers to Your Frequently Asked Questions

Questions & Answers About Hotel Business Centers In an era where smartphones reign supreme and digital nomadism is the new norm, advocating for the importance of a hotel business center might seem counterintuitive.  Yet, as we dive into the nitty-gritty of hotel management and IT concerns, it becomes clear that these spaces offer more than […]

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February 12, 2024
Redefining Guest Service: The Rise of Secure Mobile Printing in Hospitality

Secure Mobile Printing for Hotels - What to Know As the hospitality industry ventures into a new era of technological innovation, securing guest satisfaction without sacrificing privacy has become a pivotal challenge.  At the heart of this evolution lies a simple yet transformative solution: mobile printing. This post explores how secure mobile printing solutions are […]

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January 29, 2024
The Unique Strengths of Family-Owned Businesses in Hospitality Technology

How do you navigate the unpredictable tides of the hospitality technology industry?  As a hotel manager or an IT department head, understanding the unique strengths of family-owned entities can be crucial in making informed decisions about your technology partnerships. Family-owned businesses, like TTI Technologies, founded by Steve Blidner in 1991, stand as pillars of stability […]

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January 8, 2024
Maximizing Revenue and Security: Strategic Insights for Hotel Business Centers

For hotel general managers and IT departments seeking to optimize their business centers. The effective management of a hotel business center is often a surprising factor in a hotel's profitability. As a hotel general manager or IT professional, it’s crucial to grasp the nuances of business center usage to unlock its full potential. Understanding usage […]

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November 6, 2023
Hotel Business Center Security

Your Hotel Business Center Computers Could Be Compromised Do you own or manage a hotel? Unless hotel business center security solutions are a vital feature of your managed business center service provider, your brand is at risk for security breaches, compliance violations, and data loss. Hackers are still targeting the hospitality sector with sophisticated assaults […]

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October 6, 2023
Need Hotel Staff? Consider Tech Instead

Hotel technology solutions are constantly evolving. When partnered with the right partner, properties can increase productivity & generate more revenue.

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September 9, 2023
Mobile Printing - Improving Hotel Guest Experience

Organizations in every industry increasingly see the importance of utilizing technology to improve their internal processes and increase efficiency. Whether it's because of a staff shortage, to keep up with guest demands, or both. Embracing technology is key to staying competitive in today's marketplace. Today we will discuss how utilizing technology through mobile printing services […]

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August 29, 2023
Hotel ID Scanners - Common Objections Addressed

When it comes to acquiring an identification scanner or passport scanner, objections can often emerge – from concerns about pricing to questions of value. Nevertheless, let's dive into some of these common reservations.

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