Utilizing a passport scanner and ID scanner has become an increasingly important tool in the hospitality industry, revolutionizing how hotels verify guest identities and enhance security measures.
As these scanners become more prevalent, it's natural for questions to arise regarding their functionality, benefits, and impact on the guest experience.
In this blog post, we will address nine common questions about hotel passport and ID scanners, providing insightful answers to help you better understand their purpose, operation, and advantages to the hotel industry.
Whether you're a hotel owner, manager, or simply curious about this technology, read on to understand these innovative devices and their role in ensuring a secure and efficient guest experience.
To help you make the right decision, here are the answers to some of the top questions being asked about this technology.
An ID scanner, also known as an ID card scanner or ID reader, is a device used to electronically scan and read the information encoded on various types of identification documents, they fill in the Property Management System fields that are relevant (name, address, ID #, ID State, Birthdate, Expiration date etc.), if there is a field for it.
These scanners are commonly used in hospitality. Other industries using ID scanners include retail, banking, and security.
The purpose is to quickly and accurately verify the identity and age of individuals.
ID scanners can read information from different forms of identification, including driver's licenses, passports, and other ID cards.
The data from the ID is then saved either in the PMS, or in a folder TTI creates in your hard drive, shared drive or server. The IDs are saved as a jpg file that is only 8kb to 15kb. Note: The data is always saved in the PMS, only the picture of the ID may be saved in a folder that TTI creates in the hard drive, shared drive or server.
Hotel passport and ID scanners work by using optical character recognition (OCR) technology that has templates for IDs from all over the world to read the information contained in a passport or ID card. The scanned data matches the ID with the template to determine what the fields are on the ID.
TTI Scan2PMS Software then translates and maps those fields to the relevant fields in the PMS.
Here's a general overview of how they work:
It's worth noting that the specific functionality and features of hotel passport and ID scanners may vary depending on the manufacturer and model. Some scanners may also offer additional capabilities, such as barcode scanning.
Hotel ID scanners are important for several reasons:
Overall, hotel ID scanners provide a range of benefits, including enhanced security, streamlined processes, fraud prevention, and regulatory compliance. They help hotels and establishments maintain a safe and efficient operation while safeguarding guest information and improving the overall guest experience.
Yes. Hotel passport and ID scanners are designed to be user-friendly and relatively easy to use.
Scanning typically involves opening the guest reservation or a walk-in screen, putting the cursor in the first field and placing the ID on the Scanner.
In some cases the scanner will then automatically scan or require the clerk to hit a button or an Fkey to start the scan. Training takes minutes.
Here are some factors that contribute to their ease of use:
While individual devices may have slight variations in their user interfaces and features, the overall goal of hotel passport and ID scanners is to simplify the identification verification process and minimize the learning curve for users.
With intuitive interfaces, automated scanning, and error detection mechanisms, these scanners are designed to be accessible and straightforward for hotel staff to operate.
Overall, hotel passport and ID scanners enhance security by preventing identity fraud, detecting fake documents, verifying age restrictions, and promoting a safe environment for guests. By implementing these scanners, hotels can strengthen their security measures and protect the interests of both guests and the establishment itself.
The advantages of installing hotel passport and ID scanners are numerous.
The system enables management to verify that their staff is checking IDs, assists hotels in dealing with chargebacks, and provides valuable marketing data by eliminating errors in spellings, addresses, and birthdates.
Additionally, it accelerates the check-in process because the staff doesn't have to type all the necessary information.
The storage of scanned data from hotel passport and ID scanners depends on the specific implementation and setup of the system.
In some Property Management Systems it is stored in the Guest profile in the PMS. In others that do not store the ID, TTI creates a folder in the shared drive, hard drive or server and save the ID there. In many cases when storing that way, there is a program offer that allows the front desk staff to find the ID by entering the Name, ID number or even Date.
Various types of ID scanners are available - but not all use the best OCR like TTI Technologies - each designed for specific purposes and catering to different industries and requirements. Here are some common types of ID scanners:
TTI Technologies is proud to offer an extensive range of hotel passport and ID scanners to suit any budget and application. We sell Desko Scanner, Assure Scanner (Driver’s licenses only) and we can support most Gemalto/Thales Scanners. There are other scanners that can scan up to whole pages but tend to be mechanical and break easier. There are also Scanners that can only scan the bar code and do not save a picture of the ID,
ID scanners' specific features and capabilities may vary depending on the manufacturer and model. It's important to consider the requirements of your specific application and industry when selecting an ID scanner.
When looking for a hotel passport and ID scanner, it's advisable to consider factors such as the specific needs of your hotel, budget, desired features, customer reviews, and after-sales support. Conducting research, reading customer testimonials, and comparing different vendors can help you make an informed decision based on your unique requirements.
Here at TTI Technologies, we offer some of the market's highest-rated passport and ID scanners.
The devices we offer are known for their reliability, accuracy, and ease of use. Plus, we pride ourselves on providing unbeatable customer service and quick response times to all queries.
You can trust TTI Technologies to provide you with a secure system that will meet your needs.
Taking advantage of hotel passport and ID scanners is a great way to enhance security while streamlining guest check-in processes at your property. With these answers in mind, you can make an informed decision about how best to keep your guests safe while enjoying the convenience offered by this technology.
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