Hotels are in the business of hospitality, but ensuring smooth operations and guest satisfaction requires more than a friendly smile. Enter ID scanners—a tool that blends security with efficiency, safeguarding both the guest experience and the hotel’s bottom line. According to Juanita Andrade, TTI Senior Account Manager, ID scanners act as a “security blanket,” offering […]
A hotel’s business center isn’t just an amenity—it’s a vital service hub for guests. Whether travelers need to print boarding passes, prepare for meetings, or manage documents on the go, the reliability of business center hardware can make or break their experience. But how can hoteliers ensure their equipment meets the mark? Tim Doxzon, VP […]
Ensuring effective check-in procedures and safeguarding guest data have become increasingly important in today's competitive hotel scene. However, hoteliers must balance cost and functionality when selecting the right technology. Enter two popular solutions: barcode scanners and OCR (Optical Character Recognition) scanners. Which one should your hotel choose? TTI’s CEO, Steve Blidner, explains.
Chargebacks are a widespread problem in the travel industry. Hotel chargebacks, a frequent yet often underestimated issue, can significantly impact a hotel's financial health. A chargeback occurs when a guest disputes a charge with their credit card company, leading to a payment reversal. They are particularly prevalent in hotels, where the nature of transactions and […]
The landscape of a property's amenities has witnessed a remarkable evolution, particularly in the hotel business center. Once defined as separate spaces equipped with basic office tools like computers and printers, hotel business centers are transforming into multifunctional concierge centers. This evolution reflects a broader change in guest expectations and technological advancements.
Questions & Answers About Hotel Business Centers In an era where smartphones reign supreme and digital nomadism is the new norm, advocating for the importance of a hotel business center might seem counterintuitive. Yet, as we dive into the nitty-gritty of hotel management and IT concerns, it becomes clear that these spaces offer more than […]
Secure Mobile Printing for Hotels - What to Know As the hospitality industry ventures into a new era of technological innovation, securing guest satisfaction without sacrificing privacy has become a pivotal challenge. At the heart of this evolution lies a simple yet transformative solution: mobile printing. This post explores how secure mobile printing solutions are […]
How do you navigate the unpredictable tides of the hospitality technology industry? As a hotel manager or an IT department head, understanding the unique strengths of family-owned entities can be crucial in making informed decisions about your technology partnerships. Family-owned businesses, like TTI Technologies, founded by Steve Blidner in 1991, stand as pillars of stability […]
For hotel general managers and IT departments seeking to optimize their business centers. The effective management of a hotel business center is often a surprising factor in a hotel's profitability. As a hotel general manager or IT professional, it’s crucial to grasp the nuances of business center usage to unlock its full potential. Understanding usage […]
Your Hotel Business Center Computers Could Be Compromised Do you own or manage a hotel? Unless hotel business center security solutions are a vital feature of your managed business center service provider, your brand is at risk for security breaches, compliance violations, and data loss. Hackers are still targeting the hospitality sector with sophisticated assaults […]
