Chances are you’ve experienced the following with other service providers:
• Misleading or “bait and switch” quotes
• Agreement that auto renews, then forces you to upgrade hardware
• Support is non responsive soon after the agreement is signed
• Surprise back charges due from Covid shutdown AFTER you pay your current fees
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WHAT OUR CUSTOMERS ARE SAYING
I have worked with TTI across several hotels for about the past 10 years. In this day and age it is rare to encounter a partner more responsive and more driven than TTI. From the sales process through installation and set-up to support, they simply can't be beat. There is a BIG difference between a partner and a vendor. TTI is among the best partners we have!
Managing Director, Hyatt Regency San Francisco Downtown Soma
We have had the good fortune to partner with TTI for many years, integrating their ID scanners into our Maestro property management system. We and our clients have been impressed with the high level of service and support provided by Steve and his team, and the competitive value TTI offers in their products and services. I highly recommend TTI for those properties looking for a professional and effective partner.
President, Maestro PMS
A few years ago, we were searching for a partner to implement business center and concierge software for several of our locations. After researching various companies, we chose TTI is based on its stellar reputation. Their ability to support our needs has been excellent, which has enabled both companies to engage in new opportunities. Their reactivity and ability to develop new features for us have been key as well. They are great to work with, and we highly recommend them.
VP EMEA, WiFirst
Our partnership with TTI and Steve is more than 15 years old. We have partnered with TTI for ID/Passport scanning solutions in the Middle Eastern region. Over the last 15 years, I have never spoken to Steve, Alex, or his team for an escalation or a support need. The solutions just work seamlessly with our products. The TTI team is very flexible for support or installation at any time. Wishing the team at TTI the very best.
Chief Executive Officer, idsnext
We partnered with TTI to help us solve our problem with our “Guest Use” computers and Lobby Tablets. TTI has handled all our needs and wants with ease and professionalism, which carried onto their excellent support. TTI Support notifies of any issues well before any guests are affected and can get them resolved quickly. TTI has been very flexible with the way we want the devices set up and worked with us to get just the right look and feel that works perfectly for our properties. TTI is a great partner, and I highly recommend them to anyone looking for a great technology company in their offering.
Corporate Director of Information Systems, Prince Resorts Hawaii
I have utilized TTI for many years in a number of different properties, including the current property I am managing. They have proven to be a great resource for our IT needs, and their responsiveness has always been excellent. Their recommendations for products and software have been beneficial and they are on my current Brands list of approved Vendors. I highly recommend TTI!
General Manager, Sheraton Laguardia East Hotel
Great experience from start to finish! Steve and the team went above and beyond to meet our needs. The support & products are amazing compared to other companies I've used for the same services. #happycustomer #ihg
General Manager at Savoy Hospitality
Very Impressed We have been searching for a passport/driver’s license scanner for some time. Based on our existing relationship with TTI for our automated business center, we gave TTI’s Scan2PMS solution a try. We were very impressed with the ease of operation and functionality. The installation was performed in a timely manner without interrupting the front desk personnel. We have since installed Scan2PMS in two other hotels and will add the scanners to the rest of our properties in the near future.
Vice President, Empire Hotel Group
Initially we purchased ID/Passport scanners to add a layer of protection against fraudulent activity. Having the ID scanned into our system helps to verify identities and reduces exposure with respect to credit card disputes. Now that we have them installed, we are equally impressed with the efficiency they create during the check-in process and the ease of data collection to enhance our marketing database.
Executive Vice President, Springboard Hospitality
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