It’s a sure bet that most hotel guests arrive with mobile devices in hand but often lack access to an essential tool: a printer.
From concert tickets to business reports, guests often have printing needs and they expect a seamless, secure, and convenient solution.
Enter TTI Technologies' ePRINTit™—a mobile printing solution that transforms hotel operations and improves guest satisfaction.
"A lot of people nowadays travel to hotels with their cell phones, tablets, or laptops," explains Tim Doxzon, VP of Sales at TTI Technologies. "What they don't have is the ability to print. Nobody carries a printer around with them."
The challenge for hotels? Traditional printing methods are often insecure and inconvenient.
Mobile printing puts control directly in guests' hands, offering a secure and efficient way to print documents without involving hotel staff.
Mobile printing isn’t just a luxury—it’s becoming an expectation.
Guests who travel for business or leisure often need to print boarding passes, contracts, or confidential documents. Emailing the front desk is not secure for both the guests and hotels. Let alone time-consuming for the front desk agents.
"It’s very insecure for a guest to give a flash drive to the front desk or email a document," Tim says. "With mobile printing, the guest controls the entire process. The system is easy to use and secure, and it lets guests decide when the document is printed. They can even preview the documents before printing to avoid unnecessary pages."
RELATED: Mobile Printing - Improving Hotel Guest Experience
ePRINTit™ is a simple yet powerful solution that bridges the gap between mobile devices and secure hotel printing services. Guests send an email to a branded email address or scan the QR code, upload their documents, and receive a unique code to complete the printing process.
"You send an email and receive a code," Tim explains. "That code is all you need to go to the printer. You enter the code, preview the document, and print it. Everything is encrypted until the document is printed."
This streamlined process ensures that guests maintain privacy and control over their documents. Plus, it eliminates the frustration of dealing with outdated, network-dependent printers.
"People think connecting to a printer in a hotel is as easy as at home, but it’s not," Tim points out. "Printers in hotels are usually isolated from the Wi-Fi network to ensure security. ePRINTit™ solves this challenge by providing a secure, cloud-based solution."
TTI Technologies’ ePRINTit™ solution offers several features tailored to the hospitality industry:
These features make ePRINTit™ a standout solution for hotels aiming to provide modern, guest-centric services.
One notable example of ePRINTit™’s impact involves a high-end hotel brand that caters to an exclusive clientele. These guests often travel with confidential documents and expect top-tier service.
"We placed mobile printing stations near the front desk in many of their hotels," Tim says. "When guests arrive with confidential documents, they’re directed, where they can scan a QR code, upload their documents, and print them securely within minutes."
This quick, seamless process protects guest privacy and enhances the overall guest experience. By eliminating the need for guests to share sensitive information with hotel staff, ePRINTit™ builds trust and loyalty.
Investing in mobile printing solutions like ePRINTit™ is a smart move for hotels looking to stay competitive. As more travelers rely on their mobile devices, the need for secure, efficient printing options will only grow.
"Guests walk away impressed when they see how simple and secure the process is," Tim says. "It’s about making their stay more convenient while protecting their privacy."
In the hospitality industry, where guest experience is everything, solutions like ePRINTit™ can make a significant difference. By offering mobile printing, hotels can meet evolving guest expectations, streamline operations, and enhance their brand reputation.
In a world where convenience and security are paramount, mobile printing is no longer optional—it’s essential.
Have questions about mobile printing solutions for your property? We’d love to help. Reach out below.
As the hospitality industry ventures into a new era of technological innovation, securing guest satisfaction without sacrificing privacy has become a pivotal challenge.
At the heart of this evolution lies a simple yet transformative solution: mobile printing.
This post explores how secure mobile printing solutions are reshaping how guests interact with hotel services.
Let’s dive in.
(more…)Organizations in every industry increasingly see the importance of utilizing technology to improve their internal processes and increase efficiency. Whether it's because of a staff shortage, to keep up with guest demands, or both. Embracing technology is key to staying competitive in today's marketplace.
Today we will discuss how utilizing technology through mobile printing services for your hotel can reduce the strain on staff and lead to a better guest experience.
The hospitality industry is competitive, with hotels trying to get an edge over their competitors by offering more amenities and services. Meeting the changing expectation of guests has been a driving factor for businesses to innovate and change over the past decade.
This blog post will explore how TTI has implemented mobile printing utilizing the ePRINTit™ Cloud Printing Solution for Hospitality. It has transformed the guest experience, improving hotel ratings and enhancing staff workflows.
(more…)The hotel industry is always looking for ways to improve customer experience and enhance the guest experience.
One of those potential solutions is Mobile Cloud Printing.
Mobile Cloud Printing enables guests to print documents from any device to a designated printer on-property without being physically connected.
As more hotel guests travel with their laptops and mobile devices, having access to reliable and secure mobile printing is a necessary hotel service.
(more…)If you are traveling and need access to a printer, many hotels offer printing services at the front desk or in business solution centers. With more and more people bringing tablets and other mobile devices with them when traveling, especially for business, access to secure, reliable mobile and cloud-based printing is a hotel necessity.
Whether you need to print documents for a meeting, an itinerary, or even a boarding pass, hotels usually have designated printers for guests. Cloud-based, public printing solutions such as ePRINTit, offer public printer services that allow hotel guests to print and pay on the go for all documents or use free printing at the hotel, included in the price of the stay.
Cloud-based printing enables guests to print directly from their mobile device (laptop, smartphone, tablet) to designated printers at a specific location (ie: a hotel).
Guests can print by emailing documents to the printer’s unique email address, uploading documents to a web printing portal via URL, or by using one of the mobile printing apps available for iOS and Android devices without having to download and install printer drivers or connecting to the network. Hotels offering cloud-based printing also use a managed service in the business center where the printer is on the same network.
ePRINTit uses a secure release code system to keep all documents private.
After a document is sent for printing, a release code is sent back to the user, which they use to release their documents. This can leave the guest at ease if they used managed services, as the info printed will be secure and encrypted. Documents not released are never printed, helping to eliminate paper waste and your guest’s security.
Hotel guests often attempt to print something but cannot find the wireless printer via their wi-fi. A guest will not be able to see a printer from their mobile device due to security reasons.
Ask the front desk to know if a hotel offers secure cloud-based printing services. Before arriving at the hotel, you can download the ePRINTit app. You can see which hotels participate in the mobile printing program through the app.
Are you a hotel looking for cloud printing services? Let's chat!
