Organizations in every industry increasingly see the importance of utilizing technology to improve their internal processes and increase efficiency. Whether it's because of a staff shortage, to keep up with guest demands, or both. Embracing technology is key to staying competitive in today's marketplace.
Today we will discuss how utilizing technology through mobile printing services for your hotel can reduce the strain on staff and lead to a better guest experience.
The hospitality industry is competitive, with hotels trying to get an edge over their competitors by offering more amenities and services. Meeting the changing expectation of guests has been a driving factor for businesses to innovate and change over the past decade.
This blog post will explore how TTI has implemented mobile printing utilizing the ePRINTit™ Cloud Printing Solution for Hospitality. It has transformed the guest experience, improving hotel ratings and enhancing staff workflows.
If you are traveling and need access to a printer, many hotels offer printing services at the front desk or in business solution centers. With more and more people bringing tablets and other mobile devices with them when traveling, especially for business, access to secure, reliable mobile and cloud-based printing is a hotel necessity.
Whether you need to print documents for a meeting, an itinerary, or even a boarding pass, hotels usually have designated printers for guests. Cloud-based, public printing solutions such as ePRINTit, offer public printer services that allow hotel guests to print and pay on the go for all documents or use free printing at the hotel, included in the price of the stay.
Cloud-based printing enables guests to print directly from their mobile device (laptop, smartphone, tablet) to designated printers at a specific location (ie: a hotel).
Guests can print by emailing documents to the printer’s unique email address, uploading documents to a web printing portal via URL, or by using one of the mobile printing apps available for iOS and Android devices without having to download and install printer drivers or connecting to the network. Hotels offering cloud-based printing also use a managed service in the business center where the printer is on the same network.
ePRINTit uses a secure release code system to keep all documents private.
After a document is sent for printing, a release code is sent back to the user, which they use to release their documents. This can leave the guest at ease if they used managed services, as the info printed will be secure and encrypted. Documents not released are never printed, helping to eliminate paper waste and your guest’s security.
Hotel guests often attempt to print something but cannot find the wireless printer via their wi-fi. A guest will not be able to see a printer from their mobile device due to security reasons.
Ask the front desk to know if a hotel offers secure cloud-based printing services. Before arriving at the hotel, you can download the ePRINTit app. You can see which hotels participate in the mobile printing program through the app.
Are you a hotel looking for cloud printing services? Let's chat!