It’s a sure bet that most hotel guests arrive with mobile devices in hand but often lack access to an essential tool: a printer.
From concert tickets to business reports, guests often have printing needs and they expect a seamless, secure, and convenient solution.
Enter TTI Technologies' ePRINTit™—a mobile printing solution that transforms hotel operations and improves guest satisfaction.
"A lot of people nowadays travel to hotels with their cell phones, tablets, or laptops," explains Tim Doxzon, VP of Sales at TTI Technologies. "What they don't have is the ability to print. Nobody carries a printer around with them."
The challenge for hotels? Traditional printing methods are often insecure and inconvenient.
Mobile printing puts control directly in guests' hands, offering a secure and efficient way to print documents without involving hotel staff.
Mobile printing isn’t just a luxury—it’s becoming an expectation.
Guests who travel for business or leisure often need to print boarding passes, contracts, or confidential documents. Emailing the front desk is not secure for both the guests and hotels. Let alone time-consuming for the front desk agents.
"It’s very insecure for a guest to give a flash drive to the front desk or email a document," Tim says. "With mobile printing, the guest controls the entire process. The system is easy to use and secure, and it lets guests decide when the document is printed. They can even preview the documents before printing to avoid unnecessary pages."
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ePRINTit™ is a simple yet powerful solution that bridges the gap between mobile devices and secure hotel printing services. Guests send an email to a branded email address or scan the QR code, upload their documents, and receive a unique code to complete the printing process.
"You send an email and receive a code," Tim explains. "That code is all you need to go to the printer. You enter the code, preview the document, and print it. Everything is encrypted until the document is printed."
This streamlined process ensures that guests maintain privacy and control over their documents. Plus, it eliminates the frustration of dealing with outdated, network-dependent printers.
"People think connecting to a printer in a hotel is as easy as at home, but it’s not," Tim points out. "Printers in hotels are usually isolated from the Wi-Fi network to ensure security. ePRINTit™ solves this challenge by providing a secure, cloud-based solution."
TTI Technologies’ ePRINTit™ solution offers several features tailored to the hospitality industry:
These features make ePRINTit™ a standout solution for hotels aiming to provide modern, guest-centric services.
One notable example of ePRINTit™’s impact involves a high-end hotel brand that caters to an exclusive clientele. These guests often travel with confidential documents and expect top-tier service.
"We placed mobile printing stations near the front desk in many of their hotels," Tim says. "When guests arrive with confidential documents, they’re directed, where they can scan a QR code, upload their documents, and print them securely within minutes."
This quick, seamless process protects guest privacy and enhances the overall guest experience. By eliminating the need for guests to share sensitive information with hotel staff, ePRINTit™ builds trust and loyalty.
Investing in mobile printing solutions like ePRINTit™ is a smart move for hotels looking to stay competitive. As more travelers rely on their mobile devices, the need for secure, efficient printing options will only grow.
"Guests walk away impressed when they see how simple and secure the process is," Tim says. "It’s about making their stay more convenient while protecting their privacy."
In the hospitality industry, where guest experience is everything, solutions like ePRINTit™ can make a significant difference. By offering mobile printing, hotels can meet evolving guest expectations, streamline operations, and enhance their brand reputation.
In a world where convenience and security are paramount, mobile printing is no longer optional—it’s essential.
Have questions about mobile printing solutions for your property? We’d love to help. Reach out below.
