We have had the good fortune to partner with TTI for many years, integrating their ID scanners into our Maestro property management system. We and our clients have been impressed with the high level of service and support provided by Steve and his team, and the competitive value TTI offers in their products and services. I highly recommend TTI for those properties looking for a professional and effective partner.
Warren Dehan
President, Maestro PMS
I have worked with TTI across several hotels for about the past 10 years. In this day and age it is rare to encounter a partner more responsive and more driven than TTI. From the sales process through installation and set-up to support, they simply can't be beat. There is a BIG difference between a partner and a vendor. TTI is among the best partners we have!
Michael Baier
Managing Director, Hyatt Regency San Francisco Downtown Soma
As a Hospitality Technology professional, I strongly recommend TTI for all my clients and any projects I work on. TTI is one of the rare companies that are exceptionally customer-focused by helping their customers get only the equipment and services they need, instead of trying to increase their own bottom line. From a support standpoint, few come even close to their responsiveness. They are truly a pleasure to work with.
Jerry Balousek
President, JBI Technologies, Inc.
A few years ago, we were searching for a partner to implement business center and concierge software for several of our locations. After researching various companies, we chose TTI is based on its stellar reputation. Their ability to support our needs has been excellent, which has enabled both companies to engage in new opportunities. Their reactivity and ability to develop new features for us have been key as well. They are great to work with, and we highly recommend them.
Vincent Jouan
VP EMEA, WiFirst
I have utilized TTI for many years in a number of different properties, including the current property I am managing. They have proven to be a great resource for our IT needs, and their responsiveness has always been excellent. Their recommendations for products and software have been beneficial and they are on my current Brands list of approved Vendors. I highly recommend TTI!
Ed Staniszewski
General Manager, Sheraton Laguardia East Hotel
Great experience from start to finish! Steve and the team went above and beyond to meet our needs. The support & products are amazing compared to other companies I've used for the same services. #happycustomer #ihg
Sara Hedberg
General Manager at Savoy Hospitality
Very Impressed We have been searching for a passport/driver’s license scanner for some time. Based on our existing relationship with TTI for our automated business center, we gave TTI’s Scan2PMS solution a try. We were very impressed with the ease of operation and functionality. The installation was performed in a timely manner without interrupting the front desk personnel. We have since installed Scan2PMS in two other hotels and will add the scanners to the rest of our properties in the near future.
Glenn Isaacs
Vice President, Empire Hotel Group
Initially we purchased ID/Passport scanners to add a layer of protection against fraudulent activity. Having the ID scanned into our system helps to verify identities and reduces exposure with respect to credit card disputes. Now that we have them installed, we are equally impressed with the efficiency they create during the check-in process and the ease of data collection to enhance our marketing database.
