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ICON - Interactive Lobby Concierge

Welcome to the Future of Hospitality

Introducing ICON by TTI Technologies


Enhance guest satisfaction and streamline hotel operations with ICON, the innovative interactive lobby console from TTI Technologies.


What you and guests will love about ICON:

  • Instant Information: Guests get quick answers to common questions, like luggage storage options.
  • Real-Time Updates: ICON automatically syncs with your latest hotel policies, ensuring accurate information.
  • Custom Recommendations: Offer personalized suggestions for restaurants, attractions, and local deals.
  • Diverse Preferences: ICON caters to various tastes, from fine dining to child-friendly attractions.
  • Automatic Suggestions: Provides popular local recommendations if custom input is unavailable.

Benefits for Your Hotel:

  • Enhanced Guest Experience: Personalized, efficient service elevates guest satisfaction.
  • Operational Efficiency: Reduces front desk workload by handling routine inquiries.
  • Easy Integration: Requires no additional apps or hardware, ensuring smooth implementation.
We are proud to be an approved business center and mobile printing vendor for Marriott, IHG and other major brands. 
Call 646-218-2700
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WHAT OUR CUSTOMERS ARE SAYING

Our Testimonials

  • I have worked with TTI across several hotels for about the past 10 years. In this day and age it is rare to encounter a partner more responsive and more driven than TTI. From the sales process through installation and set-up to support, they simply can't be beat. There is a BIG difference between a partner and a vendor. TTI is among the best partners we have!

    Michael Baier

    Managing Director, Hyatt Regency San Francisco Downtown Soma
  • We have had the good fortune to partner with TTI for many years, integrating their ID scanners into our Maestro property management system. We and our clients have been impressed with the high level of service and support provided by Steve and his team, and the competitive value TTI offers in their products and services. I highly recommend TTI for those properties looking for a professional and effective partner.

    Warren Dehan

    President, Maestro PMS
  • A few years ago, we were searching for a partner to implement business center and concierge software for several of our locations. After researching various companies, we chose
    TTI is based on its stellar reputation. Their ability to support our needs has been excellent, which has enabled both companies to engage in new opportunities. Their reactivity and ability to develop new features for us have been key as well. They are great to work with, and we highly recommend them.

    Vincent Jouan

    VP EMEA, WiFirst
  • Our partnership with TTI and Steve is more than 15 years old. We have partnered with TTI for ID/Passport scanning solutions in the Middle Eastern region. Over the last 15 years, I have never spoken to Steve, Alex, or his team for an escalation or a support need. The solutions just work seamlessly with our products. The TTI team is very flexible for support or installation at any time. Wishing the team at TTI the very best.

    Binu Mathews

    Chief Executive Officer, idsnext
  • We partnered with TTI to help us solve our problem with our “Guest Use” computers and Lobby Tablets. TTI has handled all our needs and wants with ease and professionalism, which carried onto their excellent support. TTI Support notifies of any issues well before any guests are affected and can get them resolved quickly. TTI has been very flexible with the way we want the devices set up and worked with us to get just the right look and feel that works perfectly for our properties. TTI is a great partner, and I highly recommend them to anyone looking for a great technology company in their offering.

    Ryan Doi

    Corporate Director of Information Systems, Prince Resorts Hawaii
  • I have utilized TTI for many years in a number of different properties, including the current property I am managing. They have proven to be a great resource for our IT needs, and their responsiveness has always been excellent. Their recommendations for products and software have been beneficial and they are on my current Brands list of approved Vendors. I highly recommend TTI!

    Ed Staniszewski

    General Manager, Sheraton Laguardia East Hotel
  • Great experience from start to finish! Steve and the team went above and beyond to meet our needs. The support & products are amazing compared to other companies I've used for the same services. #happycustomer #ihg

    Sara Hedberg

    General Manager at Savoy Hospitality
  • Very Impressed We have been searching for a passport/driver’s license scanner for some time. Based on our existing relationship with TTI for our automated business center, we gave TTI’s Scan2PMS solution a try. We were very impressed with the ease of operation and functionality. The installation was performed in a timely manner without interrupting the front desk personnel. We have since installed Scan2PMS in two other hotels and will add the scanners to the rest of our properties in the near future.

    Glenn Isaacs

    Vice President, Empire Hotel Group
  • Initially we purchased ID/Passport scanners to add a layer of protection against fraudulent activity. Having the ID scanned into our system helps to verify identities and reduces exposure with respect to credit card disputes. Now that we have them installed, we are equally impressed with the efficiency they create during the check-in process and the ease of data collection to enhance our marketing database.

    Rob Robinson

    Executive Vice President, Springboard Hospitality

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